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How can I open a support ticket?




In order to more promptly and efficiently assist customers and users with their support inquiries, the ParaChat Support Team requires an account in order to open a support ticket.  Current customers may simply log into their existing account to open a support ticket.  Users without an account may create an account with us.

Once you have created and logged into your account, to open a new support ticket, please click the Open Ticket link at the top of the page, then click Support:

Open A Ticket

Establishing an account for support purposes allows our support team to readily identify your account, the ParaChat service you have licensed, and access a complete support history that is permanently stored on your account.  It also allows you to manage and refer to the information provided by the Support Team at any time.

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